Lifetime Limited Warranty
Stone & Dove products are manufactured in the USA following the highest standards of quality and workmanship.
All of our products are warranted against defects in materials and workmanship, subject to certain conditions and exclusions, for the lifetime of the original purchaser, in the original residential or commercial installation. This warranty is not transferable.
With the exceptions and on the conditions stated below, should any product fail, Stone & Dove Hardwood Lighting, at our sole discretion, through an Authorized Dealer or directly, will repair or replace it with the same or a similar product free of charge.
- Our products are handmade and therefore variations in dimensions, color and finish are normal.
- This warranty does not apply to ordinary wear and tear, including normal fading or aging, or for damage caused by accident, lack of reasonable care, water damage, flooding, fire, explosion, earth movement (including earthquake), improper installation, improper lamping, improper input voltage, improper dimming, alteration, or abuse. This warranty does not cover damage caused by chemicals and harsh cleaners.
- This warranty will not apply if the original bill of sale cannot be verified.
- This warranty will not apply if parts claimed to be defective are not returned for inspection if requested by Stone and Dove Hardwood Lighting.
- This warranty will not apply if the product is not in possession of the original owner and installed in its original location.
The Lifetime Limited Warranty does not apply to the following:
- The warranty does not include light bulbs (lamps) which are not products manufactured by Stone and Dove Hardwood Lighting and are supplied by Stone and Dove Hardwood Lighting only as a service. Sockets (lamp holders) are limited to five (5) years.
- This limited warranty applies only to fixtures purchased from an Authorized Stone and Dove Hardwood Lighting reseller. Proof of purchase from an Authorized reseller is required, so please retain your receipt.
- If you have questions about this limited warranty and/or about claims under it, please use the contact page or email us directly at firstname.lastname@example.org.
- This limited warranty is valid from date of shipment only for the original purchaser and is non-transferable.
- This warranty applies only to products purchased and installed in North America.
Stone and Dove Hardwood Lighting excludes and expressly disclaims liability for any consequential, indirect, incidental or special damages of any nature arising out of the sale, installation, maintenance, use or failure of any Stone and Dove Hardwood Lighting product. In all events, Stone and Dove Hardwood Lighting’s liability will be limited to no more than the purchase price paid for the product. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.